Privacy Policy

Last updated: 3/5/2026


Computer Technology, Inc. ("us", "we", or "our") operates http://www.ctiabs.com (the "Site"), our applications ("App" or "Apps"), and our application programming interfaces ("API" or "APIs"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site, APIs and or Apps. We use your Personal Information only for providing and improving the Site, APIs and or Apps. By using the Site, APIs and or Apps, you agree to the collection and use of information in accordance with this policy.


Information Collection And Use

While using our Site, APIs and or Apps, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information"). This includes information collected through our client community communication forum ("CTI Community Forum"), which is available exclusively to active CTI clients.


Types of Data Collected

We may collect the following categories of personal data through our App and Site:

  • Identifiers: Name, email address, username, company affiliation
  • Device & Network Information: IP address, device type, operating system version, unique device identifiers, mobile network information
  • Usage Data: Pages visited, session duration, features used, time and date of interactions, error reports
  • Account Information: Login credentials (managed securely), account preferences
  • Communication Data: Messages or posts submitted through the CTI Community Forum
  • App Interaction Data: Actions taken within the App, including sync events and data retrievals

Computer Technology, Inc. ("us", "we", or "our") operates http://www.ctiabs.com (the "Site"), our applications ("App" or "Apps"), and our application programming interfaces ("API" or "APIs"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site, APIs and or Apps. We use your Personal Information only for providing and improving the Site, APIs and or Apps. By using the Site, APIs and or Apps, you agree to the collection and use of information in accordance with this policy.


Information Collection And Use

While using our Site, APIs and or Apps, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name ("Personal Information"). This includes information collected through our client community communication forum ("CTI Community Forum"), which is available exclusively to active CTI clients.


Types of Data Collected

We may collect the following categories of personal data through our App and Site:

  • Identifiers: Name, email address, username, company affiliation
  • Device & Network Information: IP address, device type, operating system version, unique device identifiers, mobile network information
  • Usage Data: Pages visited, session duration, features used, time and date of interactions, error reports
  • Account Information: Login credentials (managed securely), account preferences
  • Communication Data: Messages or posts submitted through the CTI Community Forum
  • App Interaction Data: Actions taken within the App, including sync events and data retrievals

Purpose of Data Collection

We collect and use your data for the following specific purposes:

  • App Functionality: To authenticate users, sync account data, and enable core App features (uses: account info, device info)
  • Analytics: To understand how users interact with our App and Site in order to improve performance and usability (uses: usage data, device info via Google Analytics)
  • Developer Communications: To contact you regarding your account, service updates, or support requests (uses: name, email address)
  • Security & Fraud Prevention: To detect, investigate, and prevent unauthorized access, fraud, or abuse (uses: IP address, device identifiers, log data)
  • Legal Compliance: To fulfill legal obligations or respond to lawful requests (uses: any data as required by law)

Log Data

Like many Site, API and or App operators, we collect information that your browser sends whenever you visit our Site, APIs and or Apps ("Log Data").

This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, Unique Identifier, the time and date of your visit, the time spent on those pages and other statistics such as errors.


Third-Party Services

We may employ third-party services to facilitate our Site, APIs, and Apps, or to assist us in analyzing how our services are used. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose. Current third-party services we use include:

  • Google Analytics collects anonymized usage data such as page views, session duration, and device type to help us understand how our Site is used. Google's privacy policy is available at https://policies.google.com/privacy.

We do not sell your Personal Information to third parties.


Communications

We may use your Personal Information to contact you.


Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive. Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site, APIs and or Apps.


CTI Community Forum Participation

If you participate in our CTI Community Forum, certain profile information such as your display name and company affiliation may be visible to other members. Posts and interactions within the CTI Community Forum may be retained as part of our service records. You should not share sensitive personal or confidential information in public areas of the Forum.


App Permissions

Our Apps may request access to certain features of your device. We only request permissions that are necessary for the functionality of the App. These may include:

  • Internet Access: required to connect to CTI services, sync data, and retrieve account information.
  • Storage: required to save data locally for offline access and caching.

Account Deletion

If you have created an account through our App, you have the right to request deletion of your account and all associated personal data. To delete your account, you may:

  • - Use the account deletion option available within the App under Account Settings, or
  • - Submit a deletion request by emailing staff@ctiabs.com with the subject line "Account Deletion Request"

Upon receiving a valid deletion request, we will delete your account and associated personal data within 30 days, except where we are required to retain certain data for legitimate purposes such as security, fraud prevention, or regulatory compliance. In such cases, we will inform you of the data we are retaining and the reason.


Note: Temporary deactivation or disabling of your account does not constitute deletion.


Your Data Rights

Depending on your location, you may have the following rights regarding your Personal Information:

  • Right to Access: You may request a copy of the Personal Information we hold about you.
  • Right to Correction: You may request that we correct inaccurate or incomplete information.
  • Right to Deletion: You may request that we delete your Personal Information from our records, subject to certain legal obligations.
  • Right to Opt-Out: You may opt out of certain data collection practices by contacting us directly.

To exercise any of these rights, please contact us at staff@ctiabs.com. We will respond to your request within 30 days.


Data Retention

We retain your Personal Information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Log data is generally retained for up to 12 months. Account and client information is retained for the duration of our business relationship and for a reasonable period thereafter as required for legal and business purposes. When data is no longer needed, we delete or anonymize it.


Children's Privacy

Our Site, APIs, and Apps are not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us at staff@ctiabs.com. If we discover that a child under 13 has provided us with Personal Information, we will delete it from our systems promptly.


Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.


In-App Privacy Disclosure

When you first launch a Computer Technology Inc App, or when the App requests access to sensitive device features, you will be presented with a clear notice explaining what data is being accessed, why it is needed, and how it will be used. This in-app disclosure supplements this Privacy Policy and ensures you are informed before data collection occurs.


Changes To This Privacy Policy

This Privacy Policy is effective as of 5/4/2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.


We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.